🔒 Deployment Options

Deploy your way —
Hosted or On-Premises

Most customers are running in minutes on our hosted platform. For organisations with strict data residency or internal security requirements, we offer a fully self-hosted Docker deployment that keeps every byte on your infrastructure.

Both options share the same API surface, the same BGE-M3 embeddings, and the same workpack ecosystem. The difference is where the data lives and who manages the infrastructure.

Start with Hosted → Explore Self-Hosted

Choose your model

Two deployment paths. One platform.

Both paths deliver identical API capabilities and workpack support. Choose based on your compliance requirements, not on feature trade-offs.

☁️
Hosted

Sign up, get an API key, start ingesting. We handle infrastructure, security patches, model updates, backups, and uptime. The default choice for most teams.

  • ✓Up and running in under five minutes
  • ✓No servers to provision or maintain
  • ✓Automatic security patches and model updates
  • ✓Managed backups and redundancy
  • ✓99.9% uptime SLA
  • ✓Standard DPA and data processing agreement available
  • ✓Standard plan support included
Get your API key →
🏠
Self-Hosted

Run the full Candengo stack on your own servers. Data never leaves your infrastructure — not during ingestion, not during search, not ever. Built for regulated industries and enterprise procurement.

  • ✓Full data sovereignty — your servers, your control
  • ✓Air-gap capable — no outbound network calls required
  • ✓Deploy behind your own firewall or private VPC
  • ✓Meet GDPR, NHS DSPT, ISO 27001, and internal procurement requirements
  • ✓Full audit trail on your own infrastructure
  • ✓Priority support included
  • ✓Pull the latest image on your own schedule
Get your deployment key →

Side by side

Hosted vs Self-Hosted

Every feature is available on both deployment paths. This table covers operational differences only.

Capability ☁️ Hosted 🏠 Self-Hosted
Setup time Instant — API key in seconds Docker Compose, ~10 minutes
Infrastructure We manage everything Your servers, your full control
Data residency Processed on Candengo infrastructure (UK/EU) Data never leaves your site
GDPR / Compliance Standard DPA available Full data sovereignty
Air-gap capable No Yes — fully offline capable
Software updates Automatic Pull latest image when ready
Uptime SLA 99.9% guaranteed Your infrastructure determines uptime
Workpack delivery Direct from App Store Signed bundles, verified offline
Support tier Standard plan support Priority support included
Pricing Standard plan rates +40% on Startup & Business plans
API surface Identical — same REST endpoints, same response shapes
☁️ Why teams choose Hosted

The path of least resistance — optimal for SaaS products, internal tools, and teams that prefer to ship fast.

  • ⚡
    Zero infrastructure overhead No servers to size, patch, or babysit. We run redundant infrastructure across multiple availability zones so you don't have to.
  • 🔄
    Automatic model and security updates BGE-M3 model updates, security patches, and API improvements roll out automatically — no deployment windows, no downtime.
  • 📊
    Managed redundancy and backups Vector store is replicated, vector data is snapshotted daily. Restore to any point within 30 days from the dashboard.
  • 🕑
    Start in minutes, not days Sign up, receive your API key, post your first document. No procurement cycle, no infrastructure review, no waiting.
🏠 Why enterprises choose Self-Hosted

Built for regulated sectors: NHS trusts, financial services, enterprise hotel groups, legal firms, and anyone with an internal security policy that says “data stays here.”

  • 🛡️
    Air-gap capable After the initial image pull, Candengo requires no outbound internet access. Run fully isolated — ideal for classified environments and restricted networks.
  • 🔒
    Guest, patient, and client data stays on-premises No sensitive data is ever transmitted to third-party infrastructure. Meets NHS DSPT, FCA requirements, and internal DPO sign-off criteria.
  • 📋
    Full audit trail on your own stack All access events, ingest records, and search queries are logged to your own storage. Feed into your SIEM or compliance tooling directly.
  • 🏛️
    Procurement and MSA friendly A single Docker image under your control means no sub-processors to review. Supply chain review is straightforward. We sign NDA on request.

Self-hosted quickstart

Up in ten minutes

One Compose file. One environment variable. Your data never leaves your server. Generate your CANDENGO_DEPLOYMENT_KEY from your account dashboard.

docker-compose.yml
# Candengo Vector — Self-Hosted Deployment # Requires a deployment key from sales@candengo.com services: candengo: image: ghcr.io/dr12hes/candengo-vector:latest volumes: - candengo_data:/data # Persistent vector store + config environment: - CANDENGO_DEPLOYMENT_KEY=your_deployment_key_here # From your candengo.com account dashboard ports: - "8100:8100" restart: unless-stopped volumes: candengo_data: # Survives container restarts

Need a GPU-accelerated variant or Kubernetes manifests? Talk to us — we provide reference configs for most environments.

Deployment pricing

Self-hosted uplift is straightforward

Self-hosted adds a flat 40% to the Startup and Business plan base price. Enterprise self-hosted is custom. All plans include the same API quotas and workpack access.

Hosted
Startup
Startup — Hosted
£249/mo
Standard pricing

Production-ready hosted deployment. We manage infrastructure, patches, and uptime. Data processed on Candengo UK infrastructure.

  • ✓25 namespaces, 10M vectors, 500k searches
  • ✓All standard workpacks
  • ✓99.9% uptime SLA
  • ✓Standard DPA
  • ✓Email + Slack support
Get started
Self-Hosted
Startup
Startup — Self-Hosted
£349/mo
+£100/mo for full data sovereignty

Identical API quotas and workpack access. Your servers, your data, your infrastructure team's control. Includes priority support.

  • ✓25 namespaces, 10M vectors, 500k searches
  • ✓All standard workpacks (signed bundles)
  • ✓Data never leaves your infrastructure
  • ✓Air-gap capable after initial pull
  • ✓Priority support — 4-hour response SLA
Request deployment key
Self-Hosted
Business
Business — Self-Hosted
£999/mo
+£250/mo on Business plan

Enterprise-grade self-hosted deployment with full workpack suite including CVE feeds. Dedicated support engineer for onboarding.

  • ✓Unlimited namespaces, 50M vectors, 2M searches
  • ✓All workpacks incl. live CVE feeds
  • ✓GPU-accelerated reranking
  • ✓RBAC + full audit log
  • ✓Dedicated support engineer
Contact Sales

Enterprise self-hosted pricing is custom. Unlimited scale, custom SLA, dedicated onboarding, NDA on request. Talk to our enterprise team →

Ready to choose your deployment path?

Start with hosted in minutes, or contact us to discuss self-hosted requirements, data residency, compliance questionnaires, and NDA.

Get your API key → Talk to us about on-premises